Wednesday, August 1, 2012

"Mass Mail" NETOOX EMail Template

Another request from several NETOOX users has been turned into a useful, efficient tool:
Send personalized EMails to multiple recipients.


There were already 2 ways in NETOOX to efficiently send EMails to address book entries.
  • Single Mail ... Open a contact's profile in the address book and quickly send out a personalized mail from a template with a single click
  • Newsletter ... Prepare the newsletter, select recipients from your address book and send the newsletter. This is an ideal solution to efficiently inform hundreds or thousands of contacts and also gives you newsletter delivery statistics.
But something was missing... 

Sometimes it would be very useful to send out personalized EMails (from templates defined either by the user or by a group) to several recipients with a single click. A solution is required, that fills the gap between single mails (where the user has to open one recipient after the other and send out mails one by one) and newsletters (with possibly thousands of recipients). A solution to send - let's say - 10 or 30 or 50 mails at once, right from the user's mail account and at extremly low costs.

That's where the new "Mass Mail" feature comes in!



It's really easy:
  1. Collect the recipients in the "collection list" just like you would for exporting, sending newsletters or text messages (see the online help pages in NETOOX if you don't know how to do this)
  2. Click the "Send EMail Template" link to open the dialog
  3. Pick the EMail template you would like to send
    • Your own templates as well as all templates provided by groups are available
    • You can alter the subject and mail body if you like (this does not change the template itself, just the mail contents for this mass send)
  4. Hit "Send Emails" and you're done!
Things to know:
  • Only EMail templates are available that do NOT contain placeholders for next appointment, links to online infos or links to paypal payments (invoicing module)
  • Of course, file attachments defined in the EMail template are sent along
  • Don't break any placeholders or the emails will be faulty!
  • This feature is available for collection lists with not more than 100 contacts
  • Micro fees for mass mailing apply (see list of prices in Settings > Pay-As-You-Go > Prices)
  • Important: Don't overuse this feature to avoid your mail account being marked as a "spammer" (!)

You can use this new possibilty to efficiently
  • invite multiple contacts to join you on NETOOX
  • send the latest product information folder to your active customers
    (remember: file attachments defined in the template are sent along!)
  • inform contacts about upcoming events or changes
  • ...
Enjoy! - And let us know what you think by posting your comments below :)

Your NETOOX Team